As a significant winter storm and plunging temperatures moved in after the busy Christmas travel period, many airlines announced temporary waivers of change fees to give passengers greater flexibility. The move aims to reduce last-minute stress as travelers face potential cancellations, delays and difficult ground conditions at airports and on roadways.
Passengers should immediately check the status of their flights with the airline or on official flight-tracking services. Waiver terms vary by carrier and may apply only to specific routes, time windows or ticket classes. If your flight is affected, airlines often allow rebooking to the next available flight, offer refunds for canceled service or provide travel credits. Contacting the airline via its app, website or customer-service line gives the most up-to-date options.
Practical steps can help reduce disruption. Allow extra time getting to the airport, and consider earlier departures if roads are icy. Keep essential items — medications, chargers, warm layers and important documents — in carry-on luggage in case checked bags are delayed. Travelers should register for airline alerts and monitor weather advisories from the National Weather Service.
For those weighing whether to change plans, review your fare rules and any airline-issued travel advisories. Some credit cards and travel insurers cover trip interruptions or offer benefits that can help recoup costs for lodging or alternative transport. If you need overnight accommodations due to cancellation, check whether the airline provides hotel vouchers — policies differ by carrier and the reason for disruption.
Airport services can be stretched during winter storms. Expect longer lines at security and check-in counters, and be patient with staff working to reroute passengers. If you’re making ground connections, build in extra time or explore alternate routes. For business travelers, coordinate with employers about flexible scheduling.
Ultimately, the best defense is preparation and information. Monitor official airline communications, track weather updates, and have contingency plans for lodging and transportation. Those steps can ease the inconvenience and keep travelers safer during severe winter weather.
Winter storm tests airlines — what travelers should do now
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